FAQ


	Welcome to the Frequently Asked Questions (FAQ page). We have tried to answer the most common questions visitors to this our Web site may have. If you find that your question is not answered on this page, please email us christer@charm.net or call us during regular business hours at 410-796-7618.

1. Q: Why are your rates so low?

A: We can afford to keep rates low because we are a small company.

2. Q: What does an extra graphic cost?

A: It would vary with the complexity and intricacy of the graphic.

3. Q: Why does my web page load so slow?

A: You have a dialup connection or the servers themselves are lagged.

4. Q: Your support is free for 90 days?

A: Yes it is. However, we do charge for site changes after 90 days.

5: Q: I want more pages added, does it cost more?

A: Yes it does. Free support includes minor site changes to existing pages

6: Q: What if I am dissatisfied?

A: We have a 30 day Refund policy if you are not happy

7: Q: Do I put any money up front?

A: We require a retainer of 50% payment prior to job commencement

8: Q: What are your terms?

A: We require full payment for all balances after completion of your site

9: Q: Do you take credit cards?

A: Not at this time

10: Q: Do you provide hosting?

A: Not at this time